Visa photo rejections are stressful but fixable in minutes. Here's exactly how to diagnose the problem and create a replacement photo quickly.
Create a Replacement Photo NowFix: Different visa portals have specific requirements. DS-160 requires 600–1200px JPEG under 240KB. India e-Visa requires under 1MB. PassportSnap outputs the correct file for your specific portal.
Fix: Retake the photo standing further from the wall (at least 2 feet). Use two light sources to eliminate shadows. Then re-upload to PassportSnap.
Fix: Check your country's requirement. US/India need white. UK needs grey. PassportSnap applies the correct background automatically.
Fix: Retake with the camera at eye level, closer to your face. PassportSnap auto-crops to the correct head-to-frame ratio.
Fix: Retake. Most visa applications require photos within 6 months. Some (USCIS) require 30 days.
Fix: Remove glasses and retake. No exceptions in most countries since 2016–2018.
PassportSnap checks all requirements before you download. Avoid a second rejection.
Create My Replacement Visa Photo| Visa Type | Rejection Portal | Key Fix |
|---|---|---|
| US DS-160 | ceac.state.gov | JPEG 600–1200px, under 240KB |
| India e-Visa | indianvisaonline.gov.in | JPEG under 1MB, white background |
| UK Visa | UKVI portal | 35×45mm, grey/cream background |
| Schengen | Embassy portal | 35×45mm, white/light grey, head 70–80% |
| Canada | IRCC portal | 50×70mm, white background |