It depends on why it was rejected. Here's the honest breakdown — and how to fix it in 2 minutes either way.
Fix My Photo Now| Rejection Reason | Can PassportSnap Fix It? |
|---|---|
| Wrong dimensions / file size | ✅ Yes — re-process same photo |
| Wrong background color | ✅ Yes — PassportSnap can replace background |
| Head too small or off-centre | ✅ Yes — re-crop same original photo |
| Background shadow | ⚠️ Sometimes — depends on severity |
| Rejection Reason | Action Required |
|---|---|
| Glasses in photo | ❌ Must retake without glasses |
| Smiling / wrong expression | ❌ Must retake with neutral expression |
| Photo older than allowed period | ❌ Must retake (new photo required) |
| Eyes closed or obscured | ❌ Must retake |
| Head covering without religious exemption | ❌ Must retake |
Upload your original photo or a new one. We process it correctly the second time.
Fix My Passport Photo